|
Return
Policy
As
a customer of TheraLife®
you are entitled to change or cancel your order. TheraLife®
Inc. offers a 30 day money back guarantee on all products.
In the event that you elect to cancel your order, you may
obtain a refund for returned products, provided that you
comply with the following provisions:
1. You must contact TheraLife®
Inc. by calling (650) 949-6080 and obtaining approval for the return. If you qualify
for a return and refund, then you will be assigned a Returned
Merchandise Authorization (RMA) number.
2. The Customer Service Representative, who assigned you
the RMA number, will provide you with the correct procedure
for returning products.
3. Please return the products, together with your RMA
number, to
TheraLife® Inc.
Attn: Returns/Exchanges
960 N. San Antonio Rd., Ste. 260
Los Altos, CA 94022
Returns must be received within
30 days of purchase. You must prepay the shipping costs
to return the products to TheraLife®,
Inc.
4. Products returned to TheraLife®,
Inc. after 30 days of purchase and/or without prior authorization
may not qualify for a refund.
5. A restocking charge of 15% may be deducted from your
refund where there is no medical reason for returning the
products.
6. All refunds will be made in the manner in which payment
was received for products.
|